Consumer Reports - Dishwashers

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You can pay $800 or more for a dishwasher with a stainless-steel tub, hidden controls, digital displays, and special grime-fighting cycles. But when it comes to clean dishes, first-rate performance starts at less than $500.

Optional stainless exteriors and standard dirt sensors that adjust the water use and cycle length to the soil level have migrated to more low-priced models. While cycle times are longer as manufacturers strive to meet tougher federal energy standards, efficiency is also up.

WHAT'S AVAILABLE

Electrolux Home Products, General Electric, and Whirlpool make most dishwashers and sell them under their own names, associated brands, and Sears' Kenmore brand. Whirlpool makes high-end Jenn-Air and KitchenAid and low-end Roper as well as Admiral, Amana, and Maytag models. General Electric offers a range of choices under the GE and Hotpoint brands. Electrolux makes Frigidaire models. Asko, Bosch (which makes Siemens), and Miele are high-end European brands. Other players include Haier (from China), LG and Samsung (from Korea), and Fisher & Paykel (from New Zealand).

Most models fit a 24-inch-wide space under a kitchen countertop and attach to a hot-water pipe, drain, and an electrical line. Electrolux offers wide models at a hefty premium. Portables in finished cabinets can be rolled to the sink and connected to the faucet. Designs from Fisher & Paykel, Jenn-Air, Kenmore, and KitchenAid have two stacked drawers that can be used simultaneously or individually, while Fisher & Paykel and KitchenAid offer single-drawer dishwashers.

Price: about $200 to $1,300 for mainstream brands; $1,300 to $2,000 for higher-end brands.

IMPORTANT FEATURES

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Most models offer at least three wash cycles—light, normal, and heavy or pots and pans—which should be enough for most jobs. Some offer power-washing features designed to remove baked-on residue. Kenmore's Turbo Zone exposes a section of the tub to high-pressure washing; it worked well in our tests. Rinse/hold lets you rinse dirty dishes before using the dishwasher on a full cycle. Other cycles on many models include pot scrubber, soak/scrub, and china/crystal, none of which we consider crucial for most homes. What's more, a sanitizing wash or rinse option that raises water temperature above the typical 140° F doesn’t necessarily mean better cleaning.

Dishwashers often spray water from multiple places, or "levels," in the machine. Most models offer a choice of drying with or without heat. And all dishwashers use filters to keep wash water free of food that can be redeposited on clean dishes. Most filters are self-cleaning via grinders. Some pricey models trade the grinder’s noise for filters you must pull out and clean manually. You can also check whether other models offer soundproofing insulation.

Most dishwashers have electronic touchpad controls, some fully or partially hidden in the top edge of the door. Touchpads are easiest to wipe clean. Dials indicate progress through a cycle, while some electronic models digitally display time left and others merely show a "clean" signal. A delayed-start control lets you set the dishwasher to start, say, at night when utility rates may be lower. Some models offer child locks.

Most models hold cups and glasses on top, plates on the bottom, and silverware in a basket. Adjustable or split racks can accommodate taller dishes. Some let you put 10-inch dinner plates on the top and bottom racks. Other features include adjustable and removable tines; slots for silverware that prevent crowding; removable racks that allow loading and unloading outside the dishwasher; stemware holders for wine glasses; clips to keep light plastic cups from overturning; and fold-down shelves for stacking cups in a double-tiered arrangement.

Stainless-steel tubs should last a long time. While light-colored plastic tubs may discolor, models that have them tend to cost far less, and the tubs should hold longer than most people keep the machine. Gray-speckled plastic tubs should also resist stains. Cabinet-matching front panels are available as kits, typically for several hundred dollars.

HOW TO CHOOSE

Most dishwashers do a solid job cleaning even the dirtiest dishes. Here’s what to consider at the store:

Decide how many options you need. Adjustable racks and fold-down tines help dishwashers hold large bowls and other awkward items. But you may want to skip them if you rarely cook for crowds. Think twice about half-load cycles, which allow you to wash just one rack; running two half-load cycles can use more water and energy than one normal load. Half-load cycles that use only the top rack also limit your options, since some top racks can’t accommodate dinner dishes or silverware. As for "grunge" cycles, we’ve found most regular dishwashers can handle even baked-on food.

Check quietness and energy use. New dishwasher models are probably quieter than the one you have now. But you might want the quietest we tested if you have an open kitchen near a dining or family room. You’ll also hear a lot about Energy Star labels. We suggest using our energy scores, which are based on much dirtier loads. Indeed, a more-efficient dishwasher could save you more over its lifetime than buying a less-efficient, lower-priced model.

Use enzyme-based detergents and rinse aids. Both tend to yield cleaner results. Rinse aids reduce spotting, while enzyme-based detergents help dissolve food starches and proteins. Some detergents, such as Ecover, Citra-Dish, 365 Everyday Value, and Seventh Generation, clean reasonably well without phosphates, which harm the environment.

Keep style in perspective. Most dishwashers have deleted the bottom panel below the door, adding space for taller items inside and sleeker styling outside. While hidden controls also add style, cycle progress isn’t obvious at a glance.

A good compromise: partially hidden controls, which show that the machine is running and often display remaining cycle time.

Check cycle time. The normal cycle (including drying time) ranges from about 80 minutes to 150 minutes, but longer cycles don’t necessarily clean better. Models with cycle times of about 100 minutes cleaned as thoroughly as others that took 145 minutes.

Copyright © 2003-2007 Consumers Union of U.S., Inc.

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