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CNET editors' PDA buying guide: What handheld fits my needs?

CNET editors' handhelds buying guide
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Choosing the right handheld is all about finding the perfect balance of size, weight, performance, features, and cost. From there, a PDA can become an indispensable tool for staying organized, connected, productive, and entertained. This guide steps you through the decision-making process.
1. What handheld fits my needs?
3. What features should I look for?
6. What else do I need?
What handheld fits my needs?
Top products

CNET editors' top Pocket PC handhelds


CNET editors' top Palm handhelds




Handheld manufacturers offer dozens of models, each targeting a slightly different user. Your first step should be to decide which of the following profiles best suits your wants and your lifestyle.

User types: Budget buyer/student | Businessperson | Road warrior | 
Trendsetter | All-in-one fanatic


Budget buyer/student  
For students and those on a budget who need a pocket-size device to keep their address book, their calendar, their to-do list, and their notes organized, as well as synchronize that information with a PC, a basic handheld will suffice. By adding software and other accessories later, when their budgets permit, they can easily enhance their PDA's functionality.

Key features
Palm OS
Windows Mobile
Minimum OS 5.2.1 2003 SE
RAM 8MB 32MB
Processor 126MHz 300MHz
Battery Rechargeable Rechargeable
Picks Palm Z22 HP iPaq rx1950
Businessperson  
In order to get the job done, you need a tool that can keep you organized and has software that works with Microsoft Word and Excel. To accommodate such features, look for models that have ample memory or expansion slots and a sharp color screen. Staying connected is also a key factor, so be sure it works with your company's e-mail.

Key features
Palm OS
Windows Mobile
Minimum OS 5.2.1 5
RAM 32MB/expansion slot 32MB/expansion slot
Processor 200MHz 300MHz
Display 65,000 colors 65,000 colors
Connectivity Wi-Fi/Bluetooth Wi-Fi/Bluetooth
Battery Rechargeable Rechargeable
Picks Palm Tungsten E2 HP iPaq hx2790
Road warrior  
For those who get most of their work done on the go, a handheld can stand in for a full-fledged laptop in many situations. In this category, connectivity, battery life, and size are key factors. Integrated Wi-Fi or Bluetooth connectivity lets you check and send e-mail outside of the office, while the right software lets you edit Word and Excel files. If you plan on typing away a lot of short e-mails or memos, a PDA with an integrated keyboard will come in handy. Many models are powered by batteries that are both replaceable and rechargeable, so you can swap in a fresh cell when needed. You'll also appreciate a device that's truly pocketable.

Key features
Palm OS
Windows Mobile
Minimum OS 5.2.1 5
RAM 32MB/expansion slot 32MB/expansion slot
Processor 200MHz 400MHz
Display 65,000 colors 65,000 colors
Connectivity Wi-Fi/Bluetooth Wi-Fi/Bluetooth
Battery Rechargeable/replaceable; extra cell Rechargeable/replaceable; extra cell
Picks Palm TX Dell Axim X51v
Trendsetter  
If you're a trendsetter, you always want the latest and greatest technology. For handhelds, this means models that let you listen to music, watch videos, play games, surf the Web, and snap photos. You will get the most out of high-end handhelds with fast processors, lots of built-in memory, high-resolution color screens, graphics accelerators, expansion slots, and other bells and whistles.

Key features
Palm OS
Windows Mobile
Minimum OS 5.2.1 5
RAM 32MB/expansion slot 32MB/expansion slot
Processor 400MHz 400MHz
Display 65,000 colors 65,000 colors
Connectivity Wi-Fi/Bluetooth Wi-Fi/Bluetooth
Battery Rechargeable/replaceable; extra cell Rechargeable/replaceable; extra cell
Picks Palm LifeDrive HP iPaq rx5900 Travel Companion
All-in-one fanatic  
If you prefer to only carry a single gadget, a smart phone that combines the features of a traditional handheld with those of a cell phone is the right choice. Striking the balance between size, ease-of-use, and convenient data entry is especially important with these devices. You'll find some models that are more phone-centric and others that are designed for those who can't be separated from their e-mail. For more information on the various types of smart phones and various operating systems, see our Quick guide to handheld operating systems.

Key features
Palm OS
Windows Mobile
Symbian
Minimum OS 5.0 5 9
RAM 32MB/expansion slot 32MB/expansion slot 32MB
Display 65,000 colors 65,536 colors 65,536 colors
Input QWERTY keyboard; touch screen QWERTY keyboard; touch screen QWERTY keyboard
Connectivity Cell phone Cell phone Cell phone
Network/data network GSM 850/900/1800/1900; GPRS CDMA 800/1900 GSM 850/900/1800/1900
Battery Rechargeable/ replaceable; extra cell Rechargeable/ replaceable; extra cell Rechargeable/ replaceable; extra cell
Picks Palm Treo 700p Cingular 8525 Nokia E62

More handhelds resources from CNET
Colin Duwe, a contributing writer and former editor at CNET, has been writing about electronic gadgets and gizmos for the past six years. In addition to his freelance work, Colin now designs and programs home integration and automation systems. For additional information and more handheld reviews, please visit our handhelds center.