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WHAT'S AVAILABLE
Buyers can get their
directions from a wide variety of GPS devices, including built-in
units in new cars, telematics systems, aftermarket portable or
in-dash units, cell phones, PDAs, and laptop computers. All have
advantages and disadvantages, and choosing the right one for you
depends on your needs and budget.
Built-in systems.
These are available as optional features when you buy a new car. They
typically retail for about $2,000 when offered alone but are often
bundled with other features, such as a backup camera or a high-end
audio system, that can add another $1,000 or more. Built-in systems
are usually the easiest to use, with large, clear screens that are
optimally located in the dashboard and have generally intuitive
controls. They are integrated nicely into the car, and some use
touch-screen displays that make it easy to input destinations and
navigate through menus. Some can also respond to voice commands,
giving you the added safety of keeping your eyes on the road and
hands on the wheel. And more systems are now providing real-time
traffic reports, which can alert you to congested traffic, accidents,
or road construction.
Automaker systems,
however, are also the most expensive type of navigator system.
Because they're built-in, you can't take them with you if you
have more than one car or rent a car. Map updates must be purchased
from the carmaker and can cost hundreds of dollars. Some systems
prevent you from entering destinations while the car is moving. While
this is intended to limit driver distraction, it also means a
passenger can't program it unless the car is stopped. Finally, you
won't be able to upgrade to new technology or features until you
buy a new car. Similarly, if you're shopping for a used car, be
aware that an earlier navigation system may have old technology and
limited or outdated mapping.
Aftermarket in-dash
systems. If you like the idea of an in-dash
unit but aren't buying a new car or don't want a factory version,
you might consider an aftermarket system. (The term "aftermarket"
refers to components installed into a car after it's purchased.)
They are typically packaged as part of a premium audio system. Like
automaker systems, these can have a large, easy-to-read screen, and
some can show real-time traffic conditions along your route, and play
DVDs. In some systems, the motorized screen is retracted into the
dash and out of sight until you want to use it, which keeps the dash
uncluttered during normal driving. Aftermarket systems can cost as
much as factory systems, and are best installed by a pro. Keep in
mind that the audio systems in some vehicles are so integrated into
the dash that it's difficult to install an aftermarket unit.
Telematics systems.
These systems, which are only available on certain brands of cars,
include OnStar from General Motors, Lexus Link, and TeleAid from
Mercedes-Benz. They combine GPS and cellular technology, enabling
drivers to contact a call center for help at the push of a button.
All offer a variety of emergency and convenience services, some of
which are free. Users to any of the three can opt for a navigation
package that enables them to simply tell the service operator what
address or point of interest they're looking for. Turn-by-turn
verbal directions are then downloaded to the car to guide the driver
to the destination, similar to a conventional GPS device.
In addition to verbal
directions, some cars may also provide a basic graphic display
showing each upcoming turn. But these systems typically don't
provide a full map display.
Advantages include ease of
use and being able to ask for directions even while driving. Another
plus is that you don'thave to pay for updated mapping information.
On the downside, you have to be in an area with good cell-phone
coverage for the system to work. And the services can be expensive.
GM sells more than 50 models available with OnStar either standard or
as an option. Some of these include a free one-year trial period.
After that, basic service starts at $199 a year and includes
emergency service, remote unlocking, and stolen vehicle location.
Adding the navigation capability costs another $100 per year. Buyers
of some premium models get upgraded with free navigation for the
first year.
Lexus buyers must first
pay $900 for the LexusLink option, which includes one year of
emergency help but not navigation. Adding navigation, which includes
point-of-interest locations and the ability to call a friend,
relative, or taxi if you can't drive, costs another $200 for the
first year. Subsequent years cost $199 annually for the basic service
or $399 with the navigation package.
Tele Aid is standard on
most Mercedes-Benz models. Basic service includes roadside assistance
and emergency help, for free the first year and $240 annually after
that. Traffic information and turn-by-turn navigation are available
for $450 annually.
Aftermarket portable
systems. Today's portable units offer most
of the features of built-in systems in a package you can carry with
you. They can easily be moved from car to car, and their light weight
and small size make them easy to pack in your luggage. With prices
typically $250 to $700, portable units are much less expensive than
built-ins. Features in portable units have been advancing in recent
years. Real-time traffic reporting is available even on
more-affordable units, and some now offer voice-command capability.
But portables have smaller
screens than built-in automaker systems, which can make them harder
to read at a quick glance. You also have to securely mount the device
to prevent possible injury in an accident, make sure it's out of
the way of possible air-bag deployment, and remember to hide or take
it with you when you leave the car (theft of GPS units is a growing
problem).
If the unit's battery
loses its charge, you will also have to deal with a power cord
running to a power outlet.
GPS-capable smart
phones and PDAs. In recent years, a number of
smart phones and PDA models have been introduced with integrated GPS
receivers and mapping software. This allows them to function as a
portable navigation device, with all of the functions and features of
a dedicated GPS unit. While this eliminates the need to have two
separate devices, smart phone and PDA screens tend to be smaller than
those on dedicated GPS units, and they can be more difficult to use.
With prices ranging from $400 to $600, they are also more expensive
than basic portable units.
If you want navigation
capabilities for your smart phone or PDA but don't have a model
with an integrated receiver and software, you can often buy an add-on
device starting at about $100. This usually consists of a Bluetooth
receiver and software for the phone or PDA.
Cell-phone based
navigation. Some cell-phone service carriers,
including Sprint and Verizon, are now providing GPS navigation that
can be accessed through compatible cell phones. Unlike GPS-capable
smart phones and PDAs, these phones don't have internal mapping
software or a POI database; they access the information wirelessly
over the cell network. Menus and features are similar to other
portable systems, including spoken and onscreen turn-by-turn
directions, traffic info, and a point-of-interest menu. Advantages
include the convenience of carrying one less device, continuously
updated databases, and the ability to call ahead to a destination
with the push of a button.
Moreover, the service's
cost is typically about $10 per month, or it can be used for about $3
per day-handy if you need directions only occasionally.
The small size of some
cell-phone screens, however, can make the map and directions hard to
see. Smaller speakers compromise the audio quality of spoken
directions, and small buttons are harder to manipulate than on larger
devices. Not all phones are available with mounting systems to hold
them. And the navigation function won't work if you don't have
access to a cellular signal.
Map software and GPS
receivers for computers. You can turn your laptop into a navigational
device by buying an add-on GPS receiver and map program. These are
available from companies such as DeLorme, Garmin, and Microsoft,
starting at less than $100. While they provide functions similar to a
dedicated GPS device, a laptop can be impractical to use while
driving. Also, laptop screens can be difficult to see inside a car
due to glare.
FEATURES THAT COUNT
Screen size.
Built-in navigation systems typically have large screens (about 7
inches, measured diagonally) housed in the center of a car's
dashboard. Portable systems we've tested have had screens from 2.5
to 5 inches. The smallest displays can be hard to see and can make
for tedious programming with their small touch-screen buttons.
On the other hand, the
largest portable units can be bulky to carry around and, when mounted
to the windshield, can obstruct a driver's view of the road. With
portables, we found that a 3.5-inch screen (or 4.3-inch wide screen)
was a good compromise.
Map database.
Most dedicated GPS devices now come with a comprehensive map of the
entire United States already installed. Depending on the system, the
map software resides on a solid-state memory card or an internal hard
drive, although in our experience, it makes little difference in
performance. Map updates for portable units can typically be
downloaded over the Internet or from a DVD into your computer and
then transferred to the GPS unit. Updates can be free or cost a fee,
depending on the company. But unless you drive in an area with a lot
of new construction, you probably won't need to update your maps
more than every couple of years. Maps for other countries are also
available for some systems.
If you're thinking of
buying an older portable system, be aware that ones with limited
internal memory initially showed only major U.S. highways. To get a
more detailed map, individual regions have to be loaded from a PC—a
tedious extra step and one that can seriously limit their usefulness
if users forget to load the right map before starting a trip.
Spoken directions.
This is a core feature of virtually all modern navigation systems.
The better ones provide more precise directions, such as telling you
to turn onto a specific street, highway or route number, rather than
the more general “right turn ahead” or similar direction. This
function, sometimes called text-to-speech, can be especially useful
in urban driving, where streets can be close together. With good
spoken directions, you don't have to look at the display as often,
allowing you to keep your eyes on the road. Most systems allow you to
choose from a variety of voices, with some now offering Spanish,
Chinese and other languages. One company, Navtones, even provides
celebrity voices for TomTom models.
Automatic rerouting.
If you miss a turn, the system will automatically program a new route
that will get you back on course. All systems provide this.
Predictive data entry.
When typing an address or city name, the unit will highlight only
letters that help complete a familiar name. For example, if you type
in DEN, the system will highlight “V” as the next letter for
Denver. As you type, a system might also display a list of matches
from which you can choose. For instance, if you type “SAN,” your
list of matches might include San Diego, San Francisco, Santa
Barbara, etc. You can then choose from those or keep typing
additional letters. We find this to be a helpful feature that speeds
up entering an address.
Voice command.
Some systems are now coming with voice-recognition software that
allows you to perform major functions simply by speaking commands.
Before buying, compare which functions can be controlled orally; the
more, the better. In our experience, voice-command systems can be
helpful. But they're not perfect; you might have to repeat commands
at times or the system might misinterpret them. In our testing, this
feature has often worked better in factory navigation devices than in
portable units.
Detour feature.
If you see traffic along your route, a “detour” button will find
you an alternative route for a specific distance. That can be helpful
in evaluating options before changing course.
Real-time traffic
reports. Traffic information can provide
warning of a problem or slow-moving traffic, enabling a driver to
route around it. In some units, if traffic congestion is detected on
your current route, the system will automatically ask if you want to
find another route. The real-time data is transmitted through a
cell-phone network, FM signal, or satellite radio signal. The service
is currently available only in major metro areas, and the quality of
information it provides varies from city to city. In our experience,
we've found that the traffic information can be useful, but it can
also be limited, inconsistent, and sometimes inaccurate. And to get
it, some portable devices need a special receiver that costs up to
$200. Higher-end models and automaker systems with this capability
have a built-in receiver. For this service, you might also need to
pay a monthly or annual fee.
Toll-road warning.
Some systems can alert you to tolls on your chosen route and allow
you to request a route that avoids them.
Mounts and mounting.
Most portable systems use a large suction cup that affixes to the
inside of the windshield. The bracket between the suction cup and the
screen unit is typically a rigid arm, a ball-in-socket, or a flexible
gooseneck. We recommend the rigid-arm type, because the
ball-in-socket on some models might require ongoing adjustments and
gooseneck mounts are apt to vibrate when the car is in motion.
Some companies offer a
“bean bag” mount or an adhesive pad for mounting atop a
dashboard. They are a cinch to use but a “bean bag” mount can
slide and even fall off the dashboard during abrupt movements.
There are also third-party
mounts available, but some of these are less secure than a
suction-cup mount.
Two states, California and
Minnesota, prohibit drivers from mounting devices to a windshield.
Power supply.
All portable systems can be powered through a car's 12-volt socket,
and most also have an internal rechargeable battery. An internal
power supply lets you minimize the tangle of cords in the car. We
found that these units typically operate for several hours on a
charge, though testing showed significant variance among the latest
models. Internal power allows you to practice using the system and to
program destinations while out of the car, or to use the device as a
handheld tool when walking or bicycling. An AC power adapter is
sometimes included so the unit can be used and recharged indoors.
Bluetooth
compatibility. This allows the user to make
and receive hands-free telephone calls using the unit's internal
speaker, microphone, and screen. It automatically quiets directions
while the call is being made. It can also display the user's
telephone book and show a caller's ID onscreen. You can also dial
phone numbers of point-of-interest locations.
It requires a
Bluetooth-compatible telephone.
MP3 player.
The device can store and play preloaded audio files, through its
speaker or through the car's audio system using a FM transmitter.
The effectiveness of the transmitter, however, can vary by area;
cities with a lot of radio stations around the frequency it's using
can interfere with the transmitter's signal. The device can also be
used for portable music away from the car. Most navigation units have
SD card expansion slots for file storage.
Video player.
This shows videos previously downloaded to the unit's hard drive or
stored on a SD card. Using this feature normally disables navigation
while the video is being shown.
Photo viewer. This
allows a user to display loaded photos or photos stored on a SD card.
They can be shown as single images or as a slideshow.
Foreign languages.
In addition to English, many systems offer spoken and displayed
directions in Spanish and French, and several have even more choices.
Some TomTom models can provide spoken directions in more than 30
languages, but can't display them all on the screen. And some need
to be downloaded from the TomTom Web site. For specific language
needs, check with the device manufacturer for the latest
out-of-the-box abilities and additional features that might be
available by download.
Extra services.
In addition to real-time traffic information, some systems are now
offering such extras as weather information, gas prices near your
car's location, and local movie titles and times.
HOW TO CHOOSE
Before you buy a GPS
navigator, think about your typical driving conditions, how often
you're in unfamiliar areas, and the features that are most
important to you.
If considering a portable
unit, we recommend focusing first on how well the system works for
navigation. The highest-rated models we've tested make it
especially easy to enter destinations and give the most helpful
directions. Then consider what, if any, extra features you want.
What type of driving do
you do? If most of your driving is spent
commuting along the same route or running local errands on familiar
roads, you might not get much use from a GPS device.
On the other hand, if you
often encounter traffic congestion, a nav system can help you get
around it by showing surrounding roads and plotting an alternative
route. It also may be worth paying extra for real-time traffic
information, which can warn you of traffic congestion, accidents, or
road construction, and plot a route around it before you even get to
the trouble area.
Will you be buying a
new car? If so, check to see if a built-in
system is available and how much it costs. These are typically easier
to use and are nicely integrated into the car. But they are typically
more expensive than portable systems, both initially and for
subsequent map updates.
If you only need
directions occasionally, a cell phone, smart phone, or PDA with
navigation capability might meet your needs. With these, you don't
have to pay for an expensive in-dash system or worry about carrying
around a portable unit.
If you often travel in
unfamiliar areas, you might find the ease of use of a dedicated
navigation system a big plus. If you often fly to new places and rent
vehicles, or if you own more than one car, a portable system might be
the way to go—especially with prices for entry-level systems now
below $200.
But if most of your
driving is done in one car, you'd prefer not to have a unit mounted
on the dash or windshield, and you're not on a tight budget, you
might be happier with a built-in system.
What about extra
features? A full-featured aftermarket model
can effectively upgrade an older car with features like Bluetooth
hands-free telephone capability, an MP3 player, an iPod connection,
and a FM transmitter. If available, live traffic information,
weather, and local gas prices can offer an increased measure of
safety and convenience. But you may have to take on a subscription
fee of about $60 a year.
What are your local
laws? California and Minnesota prohibit
drivers from installing any device on a windshield, the most common
location for portable units, which typically attach with a suction
cup. Check the laws in your area and the type of mounts available
before you buy.
If you travel outside the
United States, look for a portable system that offers maps for
navigating in other countries. Most will function in the U.S. and
Canada, but some models, such as the TomTom Go 920, will also work in
Europe and other regions. Of the models we've tested, only the
Magellan RoadMate 2000 was limited to just preloaded maps of the 48
contiguous states.
Built-in battery
convenience. If using a portable unit, look
for one with a built-in battery that will operate for at least four
hours on a charge, especially if you want to use it for walking.
While all systems include a plug for your car's 12-volt outlet, a
built-in battery gives you the option of using the power port for
another device, such as a cell phone, and it eliminates cord clutter.
A battery also enables you
to enter a destination and plot a route before you enter the vehicle.
Some models are also packaged with a traditional AC plug for in-home
use and recharging. Others charge through a computer's USB port.
Size matters.
If you choose a portable unit, size is important—especially if you
frequently pack it in a suitcase. Some models are no bigger than a
wallet and weigh less than 7 ounces, while others are as large as a
paperback book and can weigh two pounds or more.
Copyright © 2003-2008
Consumers Union of U.S., Inc.
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