Cisco 2-Slot IP Communication Voice/Fax Network Module The Cisco IP Communications voice/fax network modules provide enterprises, managed service providers, and service providers the ability to directly connect the PSTN and traditional analog telephony equipment to existing Cisco voice gateway routers. Features: Supports up to 8 channels of analog/BRI voice using medium complexity codec or 6 channels using any supported codec One Year Warranty Compatibility: Compatible with Cisco 2600XM, 2691, 2811/21/51, 3640/40A, 3660, 37XX, 3825/45 routers Supports these voice network modules, VIC-2DID, VIC-4FXS/DID, VIC2-4FXO, VIC2-2FXO, VIC2-2FXS, VIC2-2E/M, VIC2-2BRI-NT/TE, VIC2-2E/M Condition: Eligible for Cisco SMARTNet Service through your Cisco account representative or Cisco Certified Partner

Cisco One Port Voice/Fax Interface Card Network Module, NM-1V, NEW Cisco Voice Network Modules provide enterprises, managed service providers, and service providers the ability to directly connect the public switched telephone network (PSTN) and legacy telephony equipment to existing Cisco 2600, Cisco 3600, and Cisco 3700 routers. The NM-1V carrier modules support Voice Interface Cards (VICs) to provide this connectivity. Note:  The NM-1V carrier modules do not support WAN Interface Cards (WICs), which are data-only interface cards. The "V" in the product name indicates that these are voice carrier modules. The WIC carrier module product numbers are NM-1W and NM-2W. The NM-2V is supported in the following platforms: VG200, 2600, 2600XM, 2650XM, 2691, 3620, 3640, 3660, 3725, 3745. Specific IOS software versions are required; to see which IOS is needed—click here . Condition:  New in original sealed packaging. We carry a full line of accessories for Cisco equipment. If you do not see what you need in our store please contact us .

Cisco One Port Voice/Fax Interface Card Network Module, NM-1V Cisco Voice Network Modules provide enterprises, managed service providers, and service providers the ability to directly connect the public switched telephone network (PSTN) and legacy telephony equipment to existing Cisco 2600, Cisco 3600, and Cisco 3700 routers. The NM-1V carrier modules support Voice Interface Cards (VICs) to provide this connectivity. Note:  The NM-1V carrier modules do not support WAN Interface Cards (WICs), which are data-only interface cards. The "V" in the product name indicates that these are voice carrier modules. The WIC carrier module product numbers are NM-1W and NM-2W. The NM-2V is supported in the following platforms: VG200, 2600, 2600XM, 2650XM, 2691, 3620, 3640, 3660, 3725, 3745. Specific IOS software versions are required, to see which IOS is needed click here . Condition: Pre-owned in good condition Warranty: 1 Year We carry a full line of accessories for Cisco equipment. If you do not see what you need in our store please contact us .

Cisco Unified Customer Voice Portal Building Unified Contact Centers   Rue Green, CCIE® No. 9269   The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment   Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: Cisco Unified Customer Voice Portal (CVP). Now, one of the leading Cisco CVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more. CCIE Rue Green guides you through designing unified contact centers with CVP, and deploying proven infrastructures to support your designs. The author first explains CVP’s architecture, outlining its key advantages and opportunities for integration and illuminating the design challenges it presents. Next, he guides you through addressing each of these challenges, covering all CVP components and tools and offering detailed insights available in no other book. Using this book’s detailed working configurations and examples, you can minimize configuration errors, reduce downtime, strengthen monitoring, and drive maximum value from any CVP-based unified call center solution.   Rue Green, CCIE No. 9269 (Routing & Switching and Voice), CISSP, MCSE, MCITP is a Technical Leader for the Customer Collaboration Service Line within Cisco Advanced Services, where he focuses on unified contact center architectures and deployment methodologies. He currently acts in a delivery architect role for Unified CVP, Unified ICM, and Cisco Unified Communications Manager for Unified Contact Center Solutions. He has spent the last 21 years working within different roles related to the architecture, design, and implementation of large voice and data networks, including several years working with complex contact center solutions.    ·         Discover CVP’s powerful capabilities and advantages ·         Understand how CVP’s components fit together into a unified architecture ·         Utilize CVP native components: Call Server, VXML Server, Reporting Server, Operations Console Server, and Cisco Unified Call Studio ·         Integrate non-native components such as IOS devices, Unified ICM, UCM, content load balancers, and third-party servers ·         Choose the right deployment model for your organization ·         Implement detailed call flows for Standalone, Call Director, Comprehensive, and VRU-only deployment models ·         Design Unified CVP for high availability ·         Efficiently deliver media via streaming, caching, and other techniques ·         Address crucial sizing, QoS, network latency, and security considerations ·         Successfully upgrade from older versions or H.323 platforms ·         Isolate and troubleshoot faults in native and non-native CVP components ·         Design virtualized Unified CVP deployments using UCS   This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.