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This is today's only single-source guide to planning, configuring, and implementing VMware Horizon View and seamlessly integrating it into VMware Horizon Suite. Its deep, up-to-date technical content addresses everything you need to consider, from end-user experience changes to support considerations, helping you create a comprehensive solution for providing whatever services your end-users need. Based on the authors' real-world experience deploying virtual desktop technology in many fast-paced, demanding environments, this edition has been fully updated to reflect the new VMware Horizon View release (including VMware Horizon Mirage). It has been designed to help you deal with both current end user challenges through a traditional virtual desktop model, and to deliver applications through the tablet devices that will increasingly dominate the market. Coverage includes: How View and Horizon address today's new end-user service model VMware Horizon View and Horizon Suite architecture and components Proven installation and implementation techniques: Connection, Security, and Transfer Servers; administration, agent, client, portal, composer, and persona management VMware Horizon Suite: Data, SaaS, and ThinApp modules Integrating View and VMware Horizon Suite, step by step Operational best practices: desktop pools, user data management, SaaS, authentication, and user access VMware Horizon Mirage design considerations Delivering multimedia in a View environment Integrating Lync and VMware Horizon View Performance baselining and monitoringEqually valuable as a tutorial and a reference, this guide contains step-by-step configuration examples, as well as sample scenarios helping you choose the right technology based on your end users' specific service requirements.
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The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success. Type: Technical support Service Included: Emergency phone consulting Full Contract Period: 1 year Response Time: 30 min Service Availability: 24 hours a day / 7 days a week Version: 5 License Qty: 6 processors Software Title: VMware vSphere with Operations Management Standard Acceleration Kit Service & Support Details: Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4Web support - 1 yearWeb knowledge base access - 1 yearNew releases update - 1 yearRemote monitoring - 1 yearE-mail consulting - 1 year / 6 contactsTechnical support - 1 year - on-site - severity critical Version: 5 License Qty: 6 processors Service & Support: Technical support Service Included: Emergency phone consulting Full Contract Period: 1 year Response Time: 30 min Software Title: VMware vSphere with Operations Management Standard Acceleration Kit Service Availability: 24 hours a day / 7 days a week
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